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Aberdeen’s Suretec Telecom helps holiday dreams come true with open source call recording

Aberdeen-based Suretec Telecom is in the business of supporting a company that makes holiday dreams come true. Specialising in tailor-made holidays, luxury hotels, unique tours and cruises, DreamTicket luxury holidays is a niche holiday provider to the UK travel market, and it prides itself on operating cost-effectively without ‘middle-men’ so it can keep its prices keen. And it’s based in Surrey. Dreamticket contacted Suretec to discuss possibly installing an open source call recording system, that is, using software that does not entail hefty license fees. Such ‘open source’ software is fast being adopted by companies and local authorities alike, as there is greater choice and flexibility, increased security, greater reliability and stability, lower technology costs - and the use of open standards means vendor independence. Dreamticket is now working with Suretec to replace its current call centre phone system to a 100% Asterisk based system.

Aberdeen-based Suretec launches Telecom division

Open source software the key to cost-effective business phone systems, says Gavin Henry, saving tens of thousands of pounds at the outset Aberdeen-based Suretec Systems, the successful open source IT systems specialist, has launched a telecom business to meet the needs of small and medium-sized businesses looking for cost-effective and highly featured telephone systems. Oil and gas sector companies, along with professional services, travel and public sector organisations, are all taking an interest in the huge cost savings that can be achieved with open source products – and now for their telecoms systems, too.

OpenLDAP Replication Strategies

At this years UKUUG's annual Large Installation Systems Administration (LISA) conference I gave a talk on OpenLDAP Replication Strategies. You can grab the OpenLDAP Replications Strategies PDF or SlideShare version. Other presentations regarding OpenLDAP that day (including one from Howard, the Projects Chief Architect and Symas CTO), OpenLDAP and MySQL: Bridging the Data Model Divide and Andrew Findlays Writing Access Control Policies for LDAP

Aberdeen hosts first advanced open source training course in Scotland

Local business Suretec teams up with world experts at Digium to bring ‘eccentric and entertaining’ professional trainer to north-east Scotland.

OpenLDAP Quick Tips: Replication Strategies

Hi All, Here's the 22nd tip in the "OpenLDAP Quick Tips" series: "You are not sure what type of OpenLDAP replication to use, but you know you need to".

OpenLDAP Quick Tips: Interacting with LDAP from shell scripts by Vincent van Gelder

Hi All, Here's the 21st tip in the "OpenLDAP Quick Tips" series kindly contributed by Vincent van Gelder. "You need to carry out LDAP[?] operations using shell scripts".

OpenLDAP Quick Tips: Enable in Directory Monitoring

Hi All, Here's the 20th tip in the "OpenLDAP Quick Tips" series: "You need to obtain information regarding the current state of your slapd instance":

OpenLDAP Quick Tips: Encrypt your Oracle Berkeley DB if necessary

Hi All, Here's the 18th tip in the "OpenLDAP Quick Tips" series: "You need to encrypt the raw bdb files"

OpenLDAP Quick Tips: Always 'make test'

Hi All, Here's the 17th tip in the "OpenLDAP Quick Tips" series: "You've successfully built your own instance of OpenLDAP but want to make sure you've done it right":

OpenLDAP Quick Tips: Auditing - who modified what at what times?

Hi All, Here's the 16th tip in the "OpenLDAP Quick Tips" series (as requested by Bronius Motekaitis): "You want to audit OpenLDAP for changes: who modified what at what times?":

OpenLDAP Quick Tips: Change loglevels on the fly!

Hi All, Here's the 15th tip in the "OpenLDAP Quick Tips" series: "You want to change your OpenLDAP loglevel to get more information, but can't take your directory server offline":..

OpenLDAP Quick Tips: OpenLDAP Logfile analysis

Hi All, Here's the 14th tip in the "OpenLDAP Quick Tips" series and today it comes from "Pablo Chamorro". You want to analyse your OpenLDAP logfile? There are various ways to do this yourself by hand, but the have community already done the work for you and written the: OpenLDAP Logfile analysis utility.

OpenLDAP Quick Tips: Use the FAQ!

Hi All, Here's my 13th tip in the "OpenLDAP Quick Tips" series: "You have a question, but you're sure someone has been there before":

Community Request: Real World OpenLDAP Deployments

Dear All, I'd like to get some examples written up for: http://www.openldap.org/doc/admin24/appendix-deployments.html If anyone is interested and allowed to share some information, I'd love to hear from you.

OpenLDAP Quick Tips: Switch to the dynamic config backend (cn=config)

Hi All, Here's my 12th tip in the "OpenLDAP Quick Tips" series: "You want to switch from slapd.conf to the configuration backend to slapd":

OpenLDAP Quick Tips: Check your indices

Hi All, Here's my 11th tip in the "OpenLDAP Quick Tips" series: "You want to make sure you have the correct indices configured for the best performance":..

OpenLDAP Quick Tips: Regularly upgrade OpenLDAP!

Here's my 10th tip in the "OpenLDAP Quick Tips" series: "You want to stay up to date with the latest version of OpenLDAP to benefit from bug fixes":

OpenLDAP Quick Tips: Use ldapvi!

Hi All, Here's my 9th tip in the "OpenLDAP Quick Tips" series: "You want to edit data in your directory server, but only have command line access":

OpenLDAP Quick Tips: Get Your Own Private Enterprise Number for LDAP Schemas

Hi All, Here's my 8th tip in the "OpenLDAP Quick Tips" series: "You want to create your own LDAP Schema for your directory server":..

OpenLDAP Quick Tips: Testing your Access Control Lists (ACLs)

Hi All, Here's my 7th tip in the "OpenLDAP Quick Tips" series: "You want to check your Access Control Lists configured in your directory server":

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