“There are simply too many issues with this upgrade”

Nov 30, 2015 05:44 GMT  ·  By

The Windows 10 experience has so far been very mixed for those who installed Microsoft’s new operating system, and while some claim this is the best OS version so far, others can’t even get the Start menu working after upgrading from Windows 7 and 8.1.

It’s no secret that there are a ton of problems in Windows 10, at least on some PCs, so some of those whose computers got upgraded to this OS version, either manually or automatically by Microsoft, are now considering the possibility of starting a class action lawsuit against the company.

This idea was first posted on Microsoft’s Community forums on August 14, 2015, and since then the thread has received nearly 200 answers, most of which criticize the company for the performance of Windows 10.

“Thousands of computers made useless because of Windows 10”

The original message that calls for the class action lawsuit also mentions some of the problems that could allow Windows 10 upgraders to take the company to court:

“Is there an attorney or firm interested in pursuing a class action suit? There are thousands of computers that have been rendered useless after being upgraded to Windows 10 through ‘automatic updates’ and left with 1. no sound, 2. no operating screen time 3. no access (password issues) 3.  memory issues 4. lost files 5. unauthorized access by Microsoft,” user LisaCapaci posted.

Now, there’s one major thing that users should take into account when thinking about a class action against Microsoft: they agreed with the EULA when installing Windows 10, so some of the complaints mentioned here are no longer valid.

Plus, as far as the unauthorized access by Microsoft is concerned, the company has already explained that it doesn’t collect more than error information and app crash data, so no personal details are being sent from your computer. And again, this info is already included in the privacy policy, making it irrelevant in court.

Whether Windows 10 users are ready to start class action lawsuit against Microsoft remains to be seen, but for the moment, this is just another sign that things are not going exactly as expected for the Redmond-based software giant.