AT&T and Other I.S.P.’s May Be Getting Ready to Filter

International Consumer Electronics Show

UPDATED
For the last 15 years, Internet service providers have acted – to use an old cliche – as wide-open information super-highways, letting data flow uninterrupted and unimpeded between users and the Internet.

But I.S.P.’s may be about to embrace a new metaphor: traffic cop.

At a small panel discussion about digital piracy at NBC’s booth on the Consumer Electronics Show floor, representatives from NBC, Microsoft, several digital filtering companies and the telecom giant AT&T said discussed whether the time was right to start filtering for copyrighted content at the network level.

Such filtering for pirated material already occurs on sites like YouTube and Microsoft’s Soapbox, and on some university networks.

Network-level filtering means your Internet service provider – Comcast, AT&T, EarthLink, or whoever you send that monthly check to – could soon start sniffing your digital packets, looking for material that infringes on someone’s copyright.

“What we are already doing to address piracy hasn’t been working. There’s no secret there,” said James Cicconi, senior vice president, external & legal affairs for AT&T.

Mr. Cicconi said that AT&T has been talking to technology companies, and members of the M.P.A.A. and R.I.A.A., for the last six months about carrying out digital fingerprinting techniques on the network level.

“We are very interested in a technology based solution and we think a network-based solution is the optimal way to approach this,” he said. “We recognize we are not there yet but there are a lot of promising technologies. But we are having an open discussion with a number of content companies, including NBC Universal, to try to explore various technologies that are out there.”

Internet civil rights organizations oppose network-level filtering, arguing that it amounts to Big Brother monitoring of free speech, and that such filtering could block the use of material that may fall under fair-use legal provisions — uses like parody, which enrich our culture.

Rick Cotton, the general counsel of NBC Universal, who has led the company’s fights against companies like YouTube for the last three years, clearly doesn’t have much tolerance for that line of thinking.

“The volume of peer-to-peer traffic online, dominated by copyrighted materials, is overwhelming. That clearly should not be an acceptable, continuing status,” he said. “The question is how we collectively collaborate to address this.”

I asked the panelists how they would respond to objections from their customers over network level filtering – for example, the kind of angry outcry Comcast saw last year, when it was accused of clamping down on BitTorrent traffic on its network.

“Whatever we do has to pass muster with consumers and with policy standards. There is going to be a spotlight on it,” said Mr. Cicconi of AT&T.

After the session, he told me that I.S.P.’s like AT&T would have to handle such network filtering delicately, and do more than just stop an upload dead in its tracks, or send a legalistic cease and desist form letter to a customer. “We’ve got to figure out a friendly way to do it, there’s no doubt about it,” he said.

UPDATE: Not all members of the panel endorsed network filtering. Microsoft has said it does not support the idea.

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This topic is one I care much about. I would love it if hackers, identity thieves and bad people could be stopped from hacking into or destroying my computer; AND at the same time, I would love to be able to upload digital images of the photographs I took of my paintings I painted, without the software blocking my own “work” as in poems, digital images of my paintings and words I write as I sit and type into a keyboard. I have been harassed by software at times [read about that on one of my sites at //life.tv.googlepages.com and click link about Microsoft] attempting to block me from writing or using the software preinstalled or that I bought already for other computers.At other times felt like all the firewalls and anti-virus and anti-spyware programs were not adequate to prevent hackers and identity thieves called ‘phishers”. My paintings are always decent and always for all audiences.So it is not a question of indecency or unfit for people to see type events. You may see my paintings for yourself by visiting one of my sites at :
//gloriapoole.googlepages.com/ and my signature on them is plainly visible and so is it on my website. I widely publish that these paintings are mine, originally painted by me, and I own the copyright to my work. I have most of them except for about 10 that vanished from St Simons Island Ga, and a few were sold. So if there was a question of whose they are, the internet police could come look at them! The reason I tell you this is because I have had much trouble trying to upload images of my paintings to any website for more than a year,yet it seems the same internet police don’t think twice about letting an internet phisher nearly steal my computer and my warranty on it, and they don’t do anything about the “twin” computer whose owner [of twin computer unauthorized on my work] is anonymous to me but seems very real and seems to know quite a lot about me and calls me up from time to time to try to get me to enter my financial card info.
I am a real person and these issues are so troublesome that I wonder if the internet has a future. If everyone has as much trouble with maintaining the integrity of their computer as I have had, and as much trouble posting their messages to blogs, or getting blog software used by the entire nation but hangs up, won’t load or is hacked by Hillary’s hackers when I attempt to post an entry, then that should be a red flag to the computer manufacturers and privacy concerns. There are either exploited “back doors” to privately owned computers or the manufacturers purposely build into computers a way for the manufacturer and or the government to know every word written on any computer. Remember the book, 1984, about the computer spying on the citizens only it was a TV in that book?
I think that computer manufacturers and isp’s have to coordinate their efforts with the FBI if need be, in order for computers to continue to have the necessary effectiveness. If the attitude about cars being stolen was the same attitude the local police have about internet information [cybercrime],no person in Denver would own a car! They would all have been stolen and resold somewhere while the Police winked-winked and looked the other way.
Thank you for allowing me to post this comment. signed gloriapoole /Gloria Poole.

disappointed yet again January 8, 2008 · 7:58 pm

This is yet another example of large corporate players trying to infringe on the rights of customers to download whatever they please. It is not the place of ISP’s to determine what is legitimate to download and what is not. This is analogous to a water company trying to say what is a legitimate use of water in someone’s home, or an electric company trying to dictate what is an appropriate use of electricity, its just not their place. That is for law enforcement to decide, in all 3 instances. If however, AT&T and other large corporate interests want to try have the laws changed, that would be another matter, which I am sure they are trying to do as well. I am doubtful that changing the law is a good idea as either, but thats for another posting. I hope that AT&T and others realize that they will be unnecessarily hurting their their customer base and will simply encourage their customers to seek out an ISP that does not “filter” their activites. Companies will underestimate how vehemently customers will react just as the debacle with Comcast shows. That said, when the change happens as it likely will, the ugliness of this restriction will be seen as just as much of an encroachment on peoples internet usage rights as the rest of the world views China’s internet blocking activities.

Why are ISPs interested in this? What’s in it for them? It seems they have everything to lose by implementing this (angry customers that may be able to switch to non-filtering ISPs, huge technological challenges and expense, bad PR and potential legislative intervention that they wuoldn’t like) and nothing to gain.

I don’t believe for a secone that Cicconi is doing this because he believes copyright infrigement is wrong. What’s in it for him? Are content companies paying off the ISPs to do this?

first it will be ‘copyrighted’ materials, then ‘perverted’ materials, then ‘subversive’ materials

the status quo does not like the unfettered access that the internet gives to the masses

it will be shut down, enjoy it while it lasts

Any ISP which filters and thus censors or edits traffic across its network should lose common carrier status.

Furthermore, Web Site Providers should block access from ISPs which edit, censor, or filter traffic.

Makes no difference what kind of network sniffing AT&T and Comcast will do. P2P networks are smarter and will encrypt your streaming of Spiderman 3. Network providers just want to say to copyright holders that they’re doing the most they can to prevent theft. After that, they’re out of the police business.

Download’em all before it’s too late January 8, 2008 · 9:27 pm

Hi Conrad,

The ISPs DO have something to gain.

Cutting these types of traffik would free up their bandwidth by … I dunno, 30-40%? (this based on a figure announced sometime earlier this year by the ISPs; I can’t find the article right now)

That’s MORE BANDWIDTH they can sell, without installing a single additional line. And their revenue potential would increase by around 50%.

FIFTY. PERCENT.

I’ll be cynical here; if they succeed in implementing this, I’m going to buy tons of stock for these ISPs. (But I’ll cry inside as I do it)

The scary part is, if all the ISPs decide to do this (and I don’t see a reason why they wouldn’t all agree to do this given their profit opportunities), the consumers will not have a choice unless some court rules that they can’t.

Quokka Down Under (Australia) January 8, 2008 · 9:28 pm

Here we go again. The Content Providers are up on their high-horse trying to be cop, judge, jury, and executioner once more. I’m tired of the lame argument that they are just trying to protect the ‘artists’ interests. Down here, the artist gets something like 2 percent – the ‘label’ gets the rest. Well, hows this for some math then? 1. Work out how many squillions you are going to spend on this farce, then 2. Give that money directly to the artists whom you purport to represent. That would probably more than double the artists measly take, and everyone walks away happy. Oh, except or course the greedy little ‘providers’ that have their snouts buried deep in the trough.

Just like phone companies can’t monitor our calls without a warrant, ISPs aren’t allowed to do the same with our data. The first case of someone getting in trouble with this may go all the way to the Supreme Court.

ISP’s are probably going to be able to charge a lot for this service. I’m sure the music industry would pay just about anything to anyone who could give them even part of their business model back.

The problem is, of course, that as networks become less neutral our virtual household turns into a public space where police, advertisers and just about anyone strolls in arrogantly and takes a peak. This is something that everyone should be opposing. It is a dangerous and aggressive attack on what has become a sort of de facto right to privacy online. The internet is vibrant mostly only insofar as it is partially anonymous.

As a programmer, I would suggest that others begin to work on ways to obscure packet data at the personal computing level. This could then be decrypted by downloaders. In any case, let’s make some preemptive efforts to destroy the effectiveness of non-neutral networks.

Another disgruntled AT&T customer January 8, 2008 · 10:05 pm

This item is hardly news. BellSouth and AT&T both (now the same, anyway) block residential customers from accessing TCP port 25 on all but a handful of servers. If one complains, then customer service representatives blithely reference the AUP, which of course states that the company may modify the service at any time solely at their own discretion. When further pressed on the matter, AT&T “service” reps have stated that one may obtain a business-tariffed account. What they fail to mention is that doing so will set you back about three times per month the cost of a similarly configured residential access account.

I’m voting with my wallet. As soon as I can find a decent competitive offer, I’m taking it. Fortunately, in my market there is still some competition against the Ma Bell megopoly.

The whole idea is technologically unfeasible anyway: Very hard encryption is available for free these days. (For example PGP.) Anybody can encrypt a file so well that no ISP (or anybody else for that matter) can decrypt it without the key. ISPs can’t read anything from such an encrypted stream between a host website and a user, so they won’t be able to filter in any useful way. All a host website needs is a copy of the user’s public key, when he or she registers a user account.

About the only thing the ISP could do is to forbid all encrypted streams, which would break the Virtual Private Network connections many people use to telecommute… Oops, there goes 90% of their customers!

Wouldn’t this lose such an ISP their Safe Harbor Exemption provided by the Digital Millennium Copyright Act? It would appear these ISPs would be ready to accept the responsibility for content. There are only two ways to detect digital copyrighted information, 1) an exact digital match and 2) a signature characteristic

what’s in it for them is the ‘content’ middlemen will try to limit premium downloads of films to pliant isp customers. good luck???

ISPs are trying to find reasons to reduce standard service, so they can drive users to more expensive “tiers”, and to free up bandwidth for video on-demand and HD services. What they’ll succeed in doing is driving users to alternative ISPs where such are available, but also to encrypting services such as Tor and FreeNet (general traffic) and Filetopia (P2P). Currently, the encryption overhead has reduced the demand for these services. Going forward, the industries’ attempt (yet again) to squeeze the toothpaste back into the tube will increase that demand.

The scary thing is that some troll like Nancy Pelosi will get this signed into law under the guise of “protecting the children from internet predators.” That’s how we wind up with other ridiculous rules & regulations.

Why are ISP’s interested in this? Because it is a way to monitize their monopoly position via a protection racket. Ooops, our filters caught too much facebook traffic today. It’s a shame, really. If only Facebook had given us some extra “protection money” we could look into what is causing the problem. Myspace paid us that large “fee” and now all of the sudden their traffic gets through much faster. How about that!

They can extort money from everyone, and sabatouge any compeditors ability to provide alternative service over their network.

Cool, guys, go ahead and block whatever you want. I’ll start my own ISP that doesn’t block anything, and we’ll see who the customers prefer.

P2P is increasingly finding use to distribute legitimate material – simply because P2P traffic does not need a centralized server, which may be overloaded at busy times, and buying bandwidth for it can be expensive.

In recent years ISPs have not invested sufficiently in infrastructure to kep up with increasing demand. Some studies say the Internet will reach capacity in 2010. There has been neither carrot (tax breaks for investments) not stick (penalties for poor service) by the Bush administration. Advertising is deceptive (“up to XXX MB bandwidth”), and the Public Utility Commission is not charged to deal with data services. One selling point of fiber is that fiber counts as a data service and has less regulations on it than copper.

The easiest way for ISPs and consumers would be volume tariffs and clear terms of use, instead of penalizing users for vagacies like “excessive use of bandwidth”, but with the FCC in its current state and choice between the phone monopoly and the cable monopoly that won’t happen. Let’s hope there’s some change after the elections.

This appears to be new trend appears to be emerging among democratic regimes with regard to filtering Internet access. Australia and Japan both announced plans to require ISPs to offer “Opt Out” filtering for pornography. The UK and other European countries are requiing ISPs to filter child porn. And there’s all those malicious websites out there.

I think mandatory filtering of ISPs in Europe and the US will happen it the next 10 years. Lots more on the social and political impacts of filtering on my blog at //www.fitleringfacts.org

–David Burt

This is problematic on so many levels.

If they open the door to filtering for content then they have to step through. What’s going to happen after they scan for copyrighted material? Calls to scan for obscene material. If they don’t, then they could be sued by a parent when their child views nude pictures over the web. The ISP won’t be able to tell them they need to take responsibility and run filters because guess what..the ISP has taken on that function itself.

Secondly, what about the use of encryption? Either transferring files or establishing secure connections. Well, if the ISP’s ban it because it’s a work around, then they’ve just broken all secure transactions. OH..I HAVE AN IDEA..we’ll have APPROVED encryption partners..like banks. And who would establish this system? Who pays for it? Who decides who’s in and who’s out?

Obviously the ISP’s need to run their networks in a way that balances the needs of all their subscribers. Managing based on performance or technical issues is *not* the same as scanning packets for what appear to be copyrighted material.

Considering the risk of false positives which will infuriate customers and false negatives which will raise the MPAA’s and RIAA’s ire over file trading, I fail to see how this will achive anything.

Musician’s won’t be paid anymore unless they live their life on the road, and as soon as IPS’s provide the bandwidth the way it’s going now, there will go the film and TV industry. The homegrown music crowd sometimes does good stuff, but takes buck to make movies and really good music usually. The person who says “This is analogous to a water company trying to say what is a legitimate use of water in someone’s home” is crazy, this is analogous to whether the mail person has to deliver stolen goods. It’s always the consumer of art who wants it to be free.

Next the postal service will have to open all letters and packages in the mail, to make sure they don’t contain copyrighted material either. Bah.

Why so much effort to control piracy (or perceived piracy) at the network level and so little effort to control spam or phishing at that level?

We are most in need of protection from those who seek to protect us from us. Content, like people, need to be free from ‘the gatekeepers’. In the information age information must be free to proliferate. This is the first fundamental Right-to-Information. Freedom, of course, is not free… and therein lies the rub. The info-core must be fed in order to feed. The solution is at the ISP level, on that they are right. The solution, however, is to create an info-cash-pool, where 33 cents per online account, per month, goes into a Copyright Holders Fund.