Open source CRM

Posted by tadelste on Aug 10, 2005 4:56 PM EDT
ComputerWorld; By Neil McAllister
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AUGUST 10, 2005 (INFOWORLD) - The open source community can't provide a drop-in replacement for expensive, high-end CRM applications from the likes of Salesforce.com or Siebel just yet. Still, you might be surprised at the level of sophistication some of the available projects already offer, particularly for midsize organizations. SugarCRM, for example, offers a complete, enterprise-class CRM system built on open-source technologies, including PHP, MySQL, and the Apache Web server.

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