Time to Take Off the Training Wheels

Posted by VISITOR on Nov 28, 2005 7:21 AM EDT
IBM Developer Works; By Peter Seebach
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How are users supposed to learn if they never fall down? For many users, being faced with "safety" features just creates more workaround. Confirming, clarifying, and checking every operation, as most applications these days do, is intended to protect users from accidents. The result is similar to what many people find after putting training wheels on a child's bicycle: the vehicle is more cumbersome and the child never learns to ride it properly.

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