The world is talking about GNU/Linux and Free/Open Source Software
The official line on HP support for Linux?
I wasn't really expecting anything different than what I got, but I still think it's worth showing everyone.
I just wanted to get an update from HP to see if they might have some
Linux drivers for my ATI Mobility U1 integrated video, considering
Linux has been around now for almost 15 years.
Of course ATI just passes the buck by passing you over to the laptop
manufacturer. So this is my response from HP support. I think the best
part is "HP does not recommend using Linux".
Nadia (HP Support): Hello otis_2.
Nadia (HP Support): Welcome to HP Americas eSupport for Presario
Notebooks. This is Nadia. How may I help you today?
otis_2: Hello Nadia
otis_2: I have a Presario 915ca Laptop with integrated ATI mobile video
otis_2: I want to know whether there is any Linux support at all for
this video chipset please
Nadia (HP Support): Ok.
Nadia (HP Support): Oh.
otis_2: I would very much like to get 3d rendering in Linux
otis_2: I am currently talking with you from Linux :)
Nadia (HP Support): otis_2, I am sorry. We do not have any information
otis_2: this is not good .... I think someone needs to tell the proper
people at ATI that they should start to support Linux ... there are a
lot of us Penguins out here now you know
Nadia (HP Support): I understand otis_2.
otis_2: after all ... Mr. Gates should not rule the world ...
Nadia (HP Support): But we do not have information regarding Linux.
otis_2: hmmm ... none at all? ... like "they are working on it"? ....
otis_2: perhaps you could tell your supervisor to pass along that this
little penguin is not happy about that ... and as soon as another
hardware manufacturer gives better Linux support ... I will switch.
Perhaps they will listen?
Nadia (HP Support): otis_2, HP does not recommend using Linux.
otis_2: yes, I read that somewhere ... I think perhaps MS paid them to
say that :P
otis_2: anyway ... thanks for your help Nadia ... much appreciated
Nadia (HP Support): I appreciate your understanding.
otis_2: have a nice evening ... at least it's evening over here .. I
think you must be overseas huh?
Nadia (HP Support): Thank you otis_2. Have Great time.
Nadia (HP Support): Bye otis_2. Take care.
otis_2: you too ... bye
Nadia (HP Support): Thank you for using HP Total Care and providing us
an opportunity to serve you through Real-Time Chat.
.... "Have Great time"?!?!
PS: HP online Support chat only works with MSIE. Should this surprise