Microsoft hides under duvet

As WGA blows up in its face

Not since IBM invented a handwriting recognition system for banks, have I heard such cries of grief. To understand it, you have to know what WGA means. And if you've ever had a problem with Office, and been told by tech support "just install this patch" you'll know what it is: because it's the thing which, since September 2004, has told you it won't install it until you put your CD in the drive. And enter the key.