Open source vs commercial software - is there a third way?

Posted by Scott_Ruecker on Feb 1, 2007 9:04 PM EDT
ZDNet UK; By Mike Barrett
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I spoke with some guys at the AlwaysOn show yesterday who have an interesting business model aimed at tech support professionals. Spiceworks have a radically different take on free software. They allow anybody to download their application which monitors devices on the network. It incorporates a ticketing system and also the ability to share experiences in a forum environment with other Spiceworks users.

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