One Company's Search For The Perfect Open Source Software
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H&R Block wanted a flexible, easy- to-use document management system to capture clients' tax documents and move them digitally to its tax preparers' offices. It considered commercial products, such as FileNet and Documentum. But H&R Block CIO Marc West eventually directed the team to focus on open source options, since the cost of putting commercial options in 13,000 fields offices wouldn't fly.
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