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The Dell IdeaStorm site was an inspired move by the company, providing a way for the market to tell a major supplier what to do, rather than the reverse, which has been the default for the whole Industrial Age. When the site first went up, it sustained what we might call an Insistence on Service Attack by Linux and open-source geeks. Since then, however, the pressure hasn't let up. At the time of this writing (on September 10, 2008 for the print magazine), the same kind of demand is there.
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