I[he]#039[/he]ve spent most of my professional life helping organizations be more open to their stakeholders. I[he]#039[/he]m a partner in a consulting company in Chile, whose typical customer is a for-profit organization wishing to develop some kind of public works project (for example, an electricity generation station, a transmission line, a mine, a road, an airport, or something similar). Projects like these typically aim to fill a social need—but they[he]#039[/he]re often intended for locations where development and operation can have negative impacts (or, in economic terms, "externalities").
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