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He's faced with the unenviable task of convincing the world that Microsoft wants to play nicely with competitors - and also convincing the troops and top management that it's worth it. "It's a mixed bag," said Tom Robertson, general manager of interoperability and standards at Microsoft, when asked after his keynote at Interop 2007 in New York how company employees feel about his mission. "Everyone has to recognize … that there is a cultural shift going on."
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