PRISM provides best practice IT service management
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PRISM extends existing IT Service Management products to key strategic solutions, combining products, processes, services, workflows, and best practices such as the Information Technology Infrastructure Library (ITIL).
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PRISM extends existing IT Service Management products to key strategic solutions, combining products, processes, services, workflows, and best practices such as the Information Technology Infrastructure Library (ITIL). This article gives you an introduction to PRISM, and illustrates the benefits it offers for IT process modeling, process choreography, and service level management. |
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