Mailing the story:
Userful Inc, Linux Computers and Administration Company

Useful, the company might be described by what some commentators describe as a despicable business model: hybrid. Partly Free - Linux, partly proprietary - their administration code. Nonetheless, Useful's Ben Li was refreshing open in his initial email pointing out they were only a partly "Open Source" company. Despite your reservations give our interviewee the benefit of the doubt and listen to his words. You may wish at the end that there more companies like his or hope they had even greater success. If not, rant afterwards.