Best Free Linux Customer Service Trouble Ticketing Software (Updated 2018)
|
|
Help desk software is crucial to the smooth operation of a help desk and customer support staff. Without high quality software, tracking help desk support issues can be extremely difficult and can result in the deterioration of customer relationships. Tracking and responding to help desk calls is quicker and more effective when using well designed help desk software. This type of software helps organizations to manage their email better, as well as offering powerful request management as well as an audit trail, logging and tracking users’ requests for assistance.
|
|
There is a good selection of open source help desk software available for Linux. Since we last covered this type of software, our recommendations have changed.
Full article Full Story |
This topic does not have any threads posted yet!
You cannot post until you login.
