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Faster time-to-market, lower cost of ownership, multi-vendor interoperability and easy migration to IT infrastructure cited as driving reasons behind support for open source business model
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ORLANDO, Fla., Mar 2, 2004 (BUSINESS WIRE) -- Pingtel Corp., the leading provider of open source, business-grade enterprise communications solutions, today announced support for the company's Enterprise Edition subscription model from a growing list of enterprise customers including Boston University, iTouchPoint, Jasomi, Patriot Capital Markets and Unveil Technologies. Pingtel's open source subscription business model is empowering companies to create communications applications on their own terms, at their own time and pace to meet their company specific goals and agenda.
"Today, vertically integrated solution suppliers deny customers PC-like economics and multi-vendor solutions, leaving prices artificially high to support existing product sets and applications," said Bill Rich, president and CEO of Pingtel. "By leveraging the cost benefits and flexibility of open source with the low-risk, field-proven, business-grade SIPxchange IP PBX solution, Pingtel's customers are able to more economically obtain enterprise communications solutions that readily integrate with their preferred infrastructure as an alternative to expensive, single-vendor solutions available today."
Enterprises are increasingly moving to a model where communications programs are becoming part of the standard IT infrastructure to help streamline the deployment of new applications at lower cost. A move to an open source business model facilitates this transition by enterprise customers as it enables corporate IT departments to leverage already available skill sets. "We weren't finding the right combination of features and extendibility in the PBX's we looked at," said Dan Freedman, CEO of VoIP Session Border Controller equipment provider Jasomi Networks. "Pingtel's move to open-source their product gives their product a significant edge to companies looking for a state of the art system that won't lock them in to a limited feature-set."
"Pingtel is bringing to market a low-risk, high-impact VoIP solution that will enable true multi-vendor interoperability, drive down costs and tap into a new, open source of innovation for the next generation of application development," said Raj Koneru, CEO of iTouchPoint, a premium provider of call center services. "Pingtel is delivering a true enterprise-grade software suite that enables iTouchPoint to realize a faster return on investment than would be possible with proprietary, single vendor solutions available today. Pingtel's technology has been a core element in our infrastructure for some time, and we look forward to creating even more value in this new model so that we can pass it on to our customers."
The open source model is built not on the power to lock-in customers, but on consistently serving them through extraordinary value, flexibility, and ease of integration and management. Proprietary operating platforms are often difficult to integrate and support--requiring dedicated IT resources trained and certified to specific solutions.
"What an open source-based IP PBX platform brings to the market is the flexibility to choose - choose vendor solutions based on best-in-class features and functionality, choose when and how we customize applications for our network and choose the level of support appropriate for our needs," said Jim Shea, Director of Telecommunications at Boston University. "By bringing the first enterprise-grade, open source-based solution capable of supporting mission-critical applications to market, and providing the requisite service and support infrastructure, Pingtel is addressing a fundamental need in the industry today. Boston University has enjoyed a strong relationship with Pingtel in the past, and looks forward to transitioning into the new business and support model."
"VoIP is rapidly changing the enterprise communications landscape and leading companies like BT are rolling out new services and equipment to meet customer requirements," said Phil Holmes, CTO of BT Exact, British Telecom's research, technology and IT operations business: "The advent of open source VoIP solutions represents an exciting evolution in this marketplace and has the potential to greatly benefit customers and companies that serve them."
About Pingtel Corp.
Pingtel's open source business model will prove to be a fundamentally disruptive force in the $5 billion per year enterprise PBX market. By offering enterprise-class, all SIP-based, open source IP PBX software under a Linux-style subscription license, Pingtel is combining the best attributes of open source development - low cost, adaptability and flexibility - with the reliable solutions and support enterprises require for voice applications. Pingtel's open source IP PBX software is the linchpin technology that will catalyze the movement of enterprise communications into the data center and away from purpose-built hardware. Like enterprise-grade Linux, this approach will drive commoditization of traditional telephony hardware and software and eliminate technology lock-ins that have plagued the industry for decades. This new business model will lead to pervasive adoption and shift significant market share away from vertically integrated, proprietary-solution competitors. For more information, visit www.pingtel.com.
Note to Editors: Pingtel, SIPxchange, instant xpressa, xpressa etc. are trademarks of Pingtel Corporation, Inc. All other trademarks are the property of their respective owners.
SOURCE: Pingtel Corp.
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Connect2 Communications
Richard M. Williams, 919-523-0621
[e-mail:rmwilliams@connect2comm.com] |
