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French Judge Orders Refund For Pre-Installed XP

Posted by henke54 on · 3 comments
slashdot; By timothy
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"A French user asked for a refund after buying an ASUS computer that came with Windows XP and other software pre-installed. ASUS tried to apply a procedure which cost more money to the consumer than they will give back... The court ruled in favor of the user, who received back 130 Euro (~200 $) for the software. Here is the ruling (PDF, French). In France, this is the fourth victory for refund seekers during the last two years, and many people are now filing for refunds (in French). Two French associations (AFUL and April) published a press release on this victory the same day an important hearing happened." dutch link :http://www.zdnet.be/news.cfm?id=85367 http://www.aful.org/communiques/court-paris-ufc-darty

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Comments (3)

Windows Price Ruling Not Enough, Says French Consumer Group

Quoting:A French electronics retailer must display separately the price of computers and of the software bundled with them, a Paris court ruled Tuesday. It stopped short of ordering the retailer to sell computers without bundled operating system software, however.

The ruling did not satisfy UFC-Que Choisir, the consumer rights group that brought the case, however. It had asked the court to enforce legislation forbidding retailers from making the purchase of one item conditional upon the purchase of another, but the court took no action on that point.

UFC-Que Choisir said it will appeal the decision, fighting for consumers' right to buy a computer and operating system separately, or to choose the software they want when buying a new computer. In practice, the vast majority of PCs sold in France, as elsewhere, come with Windows installed.

The ruling will give little comfort to those wanting to buy a PC on which to run Linux: they will still have to pay for Windows, although they will at least know exactly how much they had to pay for it.
http://www.pcworld.com/businesscenter/article/147547/windows...

Microsoft sued over refunds on Windows copies

henke54 Story submitter ·
January 24, 2011
Quoting:A class action lawsuit against Microsoft has been filed in Italy by a group claiming that it's too difficult to procure a refund for the copies of Windows that come bundled in new PCs.
http://news.cnet.com/8301-10805_3-20029333-75.html
Hope that decision is not a reflection on the general quality of courts and the legal system in Europe. $200 American for OEM Windows?

That's bad law if that's the way it really works over there. No way was any user actually out $200 for bundled Windows. Microsoft doesn't charge nearly that to vendors and vendors tend to recoup some of that cost in crippleware, etc.

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