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Big Software has duped us for decades – Part I

Posted by henke54 on · 3 comments
CNNmoney.com; By Roger Burkhardt
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Here’s how the software business really works: A software company charges your firm an enormous upfront licensing fee and locks you into escalating costs for decades to come, often using a set of hardball tactics.

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Comments (3)

Interesting article. Interesting comments too. I know we have a few CTO's and SysAdmins among the regulars. Does this article ring true?

One of my personal stances has always been "don't trust a software vendor that cannot tell you up-front how much it costs". That is, a software company that doesn't list it's prices on the website but just an "ask for a quote" link. After my recent article on Open Core I have come across a few open core companies that do the same, like Pentaho.

Such tactics always make me feel like they're trying to get as much money out of me as possible. It's not about how much the software costs but about how much I can afford.
It rings true for "Joe-Average" me, although I won't take issue with "ask for a quote." If some small or medium-sized business wants me to install software and get it up and running, I'll definitely want to take a look around first, to see what I'm getting myself into.
Gus, even then you can list that you charge X per user per year for a license and Y per user or per hour for implementation and support, volume discounts available.

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