Big Software has duped us for decades – Part I
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Comments (3)
It rings true for "Joe-Average" me, although I won't take issue with "ask for a quote." If some small or medium-sized business wants me to install software and get it up and running, I'll definitely want to take a look around first, to see what I'm getting myself into.
Gus, even then you can list that you charge X per user per year for a license and Y per user or per hour for implementation and support, volume discounts available.
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One of my personal stances has always been "don't trust a software vendor that cannot tell you up-front how much it costs". That is, a software company that doesn't list it's prices on the website but just an "ask for a quote" link. After my recent article on Open Core I have come across a few open core companies that do the same, like Pentaho.
Such tactics always make me feel like they're trying to get as much money out of me as possible. It's not about how much the software costs but about how much I can afford.