Hardware-software bundling crumbles in France
A French court case has just finished with total damages of 1920 euros against the computer firm Lenovo. The case involved the bundling of unwanted software onto a purchased laptop and the refusal by Lenovo to reimburse the purchaser. The decision means that French consumers now have the right to demand a refund of the cost of unwanted bundled software from the computer maker and in addition, the judgement is also valid in all members of the EU. |
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Comments (4)
Outstanding. Unless the sales tax is too offsetting, my next computer will be purchased from France or Majorca, Spain. I have relatives there.
however, you may find that even without tax prices are higher in europe. one laptop i bought through contacts in the US several years ago because it was cheaper with US tax and the european tax and shipping alltogether.
greetings, eMBee.
Quoting:however, you may find that even without tax prices are higher in europe.
@eMBee,
Thanks for the information.
Actually, my brother in law lives in Majorca and he has a little computer shop. I haven't talked to him lately about his business, but I recall he said similar to what you said. I am not sure now if it would be cheaper with a special discount and the Windows Tax removed. I will give it a try next time when my wife calls him. Shipping is not an issue since my kids, one at a time, make a summer visit. :-)
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(1) two separate products or services are involved; (2) the purchase of the tying product is conditioned on the additional purchase of the tied product; (3) the seller has sufficient market power in the market for the tying product; (4) a notinsubstantial amount of interstate commerce in the tied product market is affected.
http://en.wikipedia.org/wiki/Tying_(commerce)
Element 3 has been rendered harder to satisfy in recent years by the united states of antitrustican.
Whereas the French judge invoked the clearer-cut French consumer law of tying being illegal.(Lenovo's high-priced lawyer arguing that the hw and sw were part of a whole,like car and AC,while the plaintiff's fsw -savvy lawyer arguing it is more like car and chauffeur,the plaintiff only wanting the hw features which the vendor did not allow him to buy separately. )
If you're in Europe the French libre sw users association AFUL provides a guide on precautions to take to ensure success in getting a refund on tied sw.