Retail NetBook returns

Forum: LXer Meta ForumTotal Replies: 5
Author Content
ColonelPanik

Feb 15, 2009
8:55 PM EDT
Just returned from Roswell, NM which is where we have to go for some of our BigBox shopping.

Target was the target today. Yes they have the eeePC NetBook with Linux. So the Colonel threw his rank around and demanded the truth about the return of these little computers. So far, ONE! The machine that was returned was unable to play a CD/DVD. Er, maybe Doh? They have sold lots and lots. Next time you hear about the Linux machines flying back to the stores, give em the raspberries!

Todays score: Aliens 7, Humans 3
tuxchick

Feb 15, 2009
9:11 PM EDT
You know Colonel, your careless flinging around of facts is bound to excite the Windows Truth Squads. Watch your back!
jdixon

Feb 16, 2009
12:33 AM EDT
> So far, ONE!

The only report I've ever seen of greater than normal returns was from the MSI folks. I've seen numerous reports that it was available, but all they show on their website now are the XP versions, and all recent reports seem to indicate that the Linux version was "out of stock".

I suspect two things. One, the Linux version was a very poorly developed test market product. Two, they never had any real plans to offer it. No one else has reported anywhere near MSI's quoted 4x return rates. I think they did a lousy job setting the machine up, offered as a test product, got a significant quantity of returns on what was an obviously inferior product, and immediately dumped it. They may not even have made it clear to people that they were getting a Linux machine.

Asus offers both their machines with both XP and Linux. If anyone would know what the return rates are on such products, it would be them. They've publicly stated that there's very little difference in the return rate.
jacog

Feb 16, 2009
6:04 AM EDT
I still think the default desktop interface that comes with that thing is teh poop. But, I digress.
bigg

Feb 16, 2009
9:18 AM EDT
> I still think the default desktop interface that comes with that thing is teh poop. But, I digress.

It depends what you want to do with it. In the bit I played with it, it seemed pretty good if you plan to use it as an appliance, as opposed to a laptop that will be customized and configured.
jacog

Feb 16, 2009
11:14 AM EDT
True, but there are a few problems here. The first is that someone might buy it thinking he was buying something configured to be a proper laptop, and without a sales person there to tell him otherwise, would go home finding something unexpected. If it had Windows XP, his experience would ultimately have been better. Alternatively, if it came with a swanky desktop like the Mini Mi comes with, something with a bit of "woah" factor, then he might not care so much that it's not a full desktop and be curious enough to explore futher.

Secondly, and my worst gripe with the Eee's default Xandros, is the completely useless software repository. How much cooler would this not have been if the user could actually add/remove software in a friendly manner without having to plunge into the scary world of repositories that may or may not work because they are not officially supported, and the distro it runs on is tweaked to a point where it's not even like the Xandros normally sold. An appliance yes, but heck if it's going to do PC-ish things, make it at least a little bit extensible like a PC's OS should be.

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