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That's impressive

Story: The Day The Netbook DiedTotal Replies: 2
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bigg

Oct 07, 2009
10:52 AM EDT 		Retailers should stand behind the products they sell - in which case they'd be careful to sell good quality products. I'm very impressed that Amazon gave you a refund. Online retailers that I've dealt with have not been so good. I might have to look at Amazon in the future.

Thanks for using your blog to point this out.
jdixon

Oct 07, 2009
11:16 AM EDT 		In our (mine and my wife's) experience, Amazon's customer support has always been excellent.
caitlyn

Oct 07, 2009
2:47 PM EDT 		I'm actually sorry I couldn't buy my replacement netbook from Amazon. They've certainly gone out of their way to earn my business. Their decision to stop carrying Linux netbooks is truly unfortunate. Anyway, at least I can say something good about them when they clearly deserve it.

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