Mailing the story:

Consumers who want to try Ubuntu Linux but are intimidated by the idea of downloading and installing it themselves now have a less stressful option. They can walk into their local Best Buy store and pick up a boxed version with support for $19.99. Since the first Ubuntu Linux operating system was released in October 2004, the software has been free to download and use. But that wasn't always an option for users with slow Internet connections or those who lacked adequate technical experience to download and install a new operating system.