Mailing the story:

In the past several years, I have encountered a variety of public utilities and municipalities that have fewer than 10 technical staff members. Each of these clients spoke with me about making the transition to the right enterprise GIS for their size organization. Typically, I prefer to drive requirements discussions away from technology and toward the functionality that the client needs to improve his business. However, most of my clients are decision makers who nearly always hold preconceived opinions about which would be the right technology to solve their particular problems.