Mailing the story:

Donations play a crucial role in supporting Free and Open Source Software projects. At times readers will write in to share their positive experience with a utility or program or a distribution that I have written about. Now don't confuse them with your average technical-bent-of-mind Linux user. These are accountants, home-office businessman, and even carpenters and plumbers, who've saved a lot of money thanks to open source software. And they have one question in mind -- how do I help the person behind the program?