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RT is an industrial-grade trouble ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators,customer support staffs, NOCs, developers, and even marketing departments to track issues, outages,bugs, requests, and all kinds of other things at thousands of sites around the world.

LXer Feature: 01-Jun-2008

For the Roundup this week we have, Ubuntu 8.04 is ready to take on Windows, Why the pre-loaded Linux Desktop is important, Caitlyn Martin's first impression of Slackware 12.1, Is OpenOffice.org Getting Faster?, AirRivals on Linux with Wine and the Korean government writes a digital textbook on Linux.

Asus has finally decided to throw a bone to Eee PC 900 buyers who are unhappy that their laptops came with a smaller battery than expected. Owners can send their original 4400mAh battery to an Asus service centre and for £10 + VAT (but inc P&P), they'll get a 5800mAh battery in return. Not quite the same as the free battery upgrade Asus extended to unhappy Hong Kong Eee PC 900 buyers, but better than nothing – and Asus was really under no obligation to anything at all, in this case

TheKDE e.V. Quarterly Report isnow available for Q3 and Q4 2007, covering July to September, and October to December 2007. This document includes reports of the board and the working groups about the KDE e.V. activities of the last two quarters of 2007, as well as event summaries and future plans. All long term KDE contributors are welcome tojoin the KDE e.V.

A Perl script for Linux or Unix to help solve the "M I U" formal systems puzzle of getting from MI to MU.

Areca is a personal file backup software developed in Java. It allows you to select files or directories to back up, filter, encrypt and compress their content, and store them on your backup location. Areca supports incremental backups and generates backup reports, which can be stored on your disk or sent by email. This guide explains how to install and use it on a Fedora 9 desktop (GNOME).

"As I, since 1999, am a KDE-User this post is being written in Konqueror, version 4 now, as Fedora 9 drops KDE 3 and goes full speed onto the new shiny KDE 4."

It's almost too late already to fix what's broken in our electoral system before the November presidential election, but the debate rages over how best to address problems that have marred the last two. Is open source electronic voting the solution?

I don't know how old this is but I came across this and thought that a laptop running Open Source software for around $200US would be of interest to LXer readers. - Scott

Forget the One Laptop Per Child project hyperbole, there seems to be another contender emerging which is deserving of the title 'cheapest Linux laptop on the planet' despite having very little in the way of publicity when compared to the OLPC machine.

Wolfenstein: Enemy Territory (or ET for short) is a FPS (First Person Shooter) game, native for Linux, which borrows concepts from Return to Castle Wolfenstein, and uses the Quake 3 engine. The idea initially was to develop it as a new commercial RtCW mod, but, ultimately, it was released as a free standalone, multiplayer game, after the developers abandoned the development of the single player part of the game.

At BrainShare 2008 in March, Novell introduced a set of Linux certifications for administrators. Rather than being directed at higher-end Linux managers, like the Red Hat Certified Engineer (RHCE) or Novell's own Novell Linux Certified Engineer (NLCE), the new certifications are meant for entry-level Linux administrators, one step above the Linux Professional Institute's entry-level LPIC-1.

As OpenSuse 11 has gone through its various betas, the screenshots, particularly of the installer, have continually been impressive and the RC screenshots are certainly cool, too.

Here is PlayOnLinux version 3.0 as announced, the release of your favorite front-end to Wine, PlayOnLinux.

It's nice — really nice — to see via Distrowatch that development is continuing on low-spec favorite DeLi Linux.

The Open Source Health Information Platform (OSHIP) project is now public. It is a Python[http://www.python.org] implementation of the openEHR[http://www.openehr.org] specifications Release 1.0.1. OSHIP is not a clinical application. It is a Python framework for quickly building future-proof, inter-operable healthcare applications based on a multi-level modeling principle [http://www.openehr.org/201-OE] that has already been proven in implementations.

Adding photos to Flickr using web browser can be a very annoying procedure. Thus, the better solution is to use tools, which enable us to maintain our Flickr account directly from the file manager or desktop application. Linux users may choose several solutions.

As the Mozilla-based OS X Web browser project Camino continues to grow, so do the number of add-ons and plugins at PimpMy Camino. Although PimpMyCamino is not officially endorsed by the Camino developers, the project's Web site calls it "your one-stop shop for Camino add-ons." While there aren't as many ways to accessorize Camino as its cousin Firefox, there are still some useful options to enhance the look and feel of this popular open source browser. Camino's plugins can be divided roughly into two groups: things that please the eye, and things enhance productivity. Let's have a look at both.

Introduction to formal systems and an exercise to demonstrate.

From the rumor/leak mill comes ASUS' move of its eee platform to the desktop. Just look at this thing. Yes, it's cooler than a Mac. And way cheaper. And the most intriguing part of the rumor/leak? the EBOX will use Intel's new Atom processor, which the chip-maker is marketing as power-saving CPU for ultra-small devices.