Why Apple and Google need to get into the Netbook business
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ZDNet Editor in Chief Larry Dignan recently picked up a Dell Inspiron Mini 9 Ubuntu Netbook and pinged me for tech support questions regarding his new toy — he couldn’t get it functioning on his home wireless network. We tried a couple of different combinations of things including updating the software (the usual sudo apt-get update / upgrade routine) but to no avail. He had to call up Dell Tech support, which eventually guided him through the wireless setup and helped him debug a few wireless security issues.
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