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As much fun as I’m having picking on poor Mr. Limi, these are all valid concerns, especially for someone who works in project design. Indeed, designers with any software project, especially when the product is as complex as a modern browser, need to constantly question how much control is useful and try to discover where the ability to customize gets in the way of the user experience. According to his blog, Limi believes in a 2% rule; if an option is used by less than 2% of the user base, then that option should be removed. To his thinking, the 2% who use the function wouldn’t be left in the cold, since they could simply use a plugin to reintroduce the missing option.
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