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Bugzilla is an open source bug-tracking system that prides itself on offering server software that is free but skillfully designed to help developers manage their work. Their installation list is long and robust. So, how do they manage to not charge expensive licensing fees like most other commercial vendors?
I emailed Dave Miller to find out. He's the Project Leader at Bugzilla and an IT Infrastructure Engineer at Mozilla, where Bugzilla is constantly being put to the test.
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