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This article is part of an interview series highlighting the speakers of the upcoming All Things Open 2013 conference in Raleigh, NC
A writer, community manager, and standards pundit—John Mertic is a jack of all trades. At SugarCRM, his official title is Solutions Architect and Community Manager. He is the author of two books: The Definitive Guide to SugarCRM: Better Business Applications and Building on SugarCRM: Creating Applications the Easy Way. And, he is a frequent conference speaker. We look forward to John's expertise at the upcoming All Things Open conference on October 23 and 24!
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