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But where we once were rolling up our sleeves and helping out those who came to us with questions and problems, there’s not a lot of that anymore. In our discussion last Saturday, we determined that it isn’t so much that people aren’t using Linux and FOSS, but that people are finding Linux and FOSS more user friendly, more familiar and less problematic now compared to years past, which possibly rendered our being a “help desk” remotely obsolete.
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