Changing how we use Slack solved our transparency and silo problems
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Collaboration and information silos are a reality in most organizations today. People tend to regard them as huge barriers to innovation and organizational efficiency. They're also a favorite target for solutions from software tool vendors of all types.
Tools by themselves, however, are seldom (if ever), the answer to a problem like organizational silos. The reason for this is simple: Silos are made of people, and human dynamics are key drivers for the existence of silos in the first place.
So what is the answer?
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