The sweet taste of good customer relations
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SugarCRM offers a suite of customer relations management software. Sugar Sales is available in both an open and a closed source edition. The closed source package, Sugar Sales Professional, includes an Outlook plug-in and some additional features not found in the open source edition. I tested Sugar Sales, the open source version, which is available under a variant of the Mozilla Public License. I found the software has a lot of good things to recommend it, but still suffers from the incompleteness of many version 1.0 products.
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