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Open source provides sweet relief for CRM

Posted by tadelste on · Post a comment
Sydney Morning Herald (subscription); By Rob O'Neill 		Mail this story
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Frustration is what led John Roberts to abandon the world of proprietary software development.

He jumped ship last year as director of product management at US software company E.piphany, recently acquired by another enterprise software company, SSA Global, and with two other E.piphany executives founded a commercial open-source project and a company, SugarCRM, which he now leads.

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