Server crashes make CUNY study new options

Distance learning and changing majors are both easy tasks for students at City University of New York, thanks to two Web-based software applications. Keeping the Linux servers that powered those applications running wasn't easy, however, due to constant server failures and the need for hands-on fixes.

The need for manual repairs for frequent Linux server crashes "translated into wasted time and money and, in some cases, downtime for important applications," said Arty Ecock, manager of VM enterprise systems for CUNY Computing and Information Systems (CIS).