Dell and The Saga of Poor Linux Support

Posted by gsh on Sep 24, 2007 5:11 AM EDT
OSWeekly.com; By Matt Hartley
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Certainly another reason to consider when buying your Ubuntu PCs from System76 over Dell, it seems to me. Having dealt with Dell 'support' in the past, it's clear. It is the over-sized anchor on an already sinking ship.

As you can see from the experience of the individual linked above, apparently, Dell is not making sure that their Linux support options are being made clearly enough. It's so terrible that this person had to call the standard support line - why? On what planet does this make sense to run people through so much nonsense simply to buy a PC running the OS they have selected?

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