Kenya: Open Source

Posted by henke54 on Mar 20, 2013 2:08 PM EDT
allAfrica; By Dennis Mbuvi
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Okech says he feels open source is superior because of the support and updates from community. This he contrasts with proprietary software which has a team solely focusing on development."From my perspective, I would have initiated this move. The problem with such moves is that management usually resists but here it is management that started the process," he says.

Okech says that management in most firms tends to resist open source because of lack of understanding. "Management do not care how your mail is delivered, all they want is the mail in the inbox, but do not know how everything works in the Internet. If they were aware of how much open source software is in use out there to make your mail come from one point to another, they would know this is more superior," he says.

The second reason as to why management oppose open source is that they think there's no real support. A firm using Microsoft Exchange would pick up a phone and dial for support, or lodge a ticket for assistance. Zimbra may offer paid support, but other open source mail solutions like Exim do not have a person you can contact directly for support. "To get into open source, you have to get people who are knowledgeable in open source first, plus I think people are just plain scared of it," he says.

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