Leaders are more powerful than they think
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I've noticed something interesting about the people whose names appear at the top of reporting structures in open organizations:
They tend to underestimate their influence.
Exhibit A: I was sitting across from the director of my department, asking for his thoughts on a new quarterly recognition program I was hoping we'd implement as a way of enhancing associate engagement. "And the prize could be lunch with you!" I exclaimed.
My director met me with silence and a skeptical look before stating bluntly, "That is not a prize."
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