What breaks our systems: A taxonomy of black swans
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Black swans are a metaphor for outlier events that are severe in impact (like the 2008 financial crash). In production systems, these are the incidents that trigger problems that you didn't know you had, cause major visible impact, and can't be fixed quickly and easily by a rollback or some other standard response from your on-call playbook. They are the events you tell new engineers about years after the fact.
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