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E-commerce teams within IT departments must do more with less, so they need to maximize their resources through shrewd and clever management, according to Gartner. Although IT budgets are shrinking anywhere between 5 to 25 percent, IT e-commerce organisations are expected to sharpen the online shopping experiences of their companies' customers. A big reason for the heightened expectations is that sites like YouTube, Amazon, eBay, Flickr and Facebook continue to push the envelope in terms of new features and the online experience in general, said Gene Alvarez, Gartner's vice president of e-commerce and CRM research.
The UK! That's right, in the US, we have Regulatory Capture, and Journalistic Capture, which means that absolutely NO major US media outlet will print a story that has even a whiff of "don't use MSFT" in it. After all, if you're that rich, you must be Smart, and that means the journos should just print whatever you say, right Bill? Right, Steve?
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