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The Quandary over Open Source Support

Posted by Scott_Ruecker on · 1 comment
CTO Edge; By Joseff Betancourt
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If you’re like a lot of IT organizations, you’ve got servers from Hewlett-Packard, routers from Cisco, operating systems from Red Hat and Microsoft – and you may even have Solaris from Sun somewhere. For good measure let’s throw in a few databases from MySQL that occasionally take a virtual table or two from your SQL Server farms – and let’s not forget to mention the Oracle database that runs your CRM software. To top things off you’re running a slew of other open and closed source software that all together keeps your business running.

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Comments (1)

Maybe I'm seeing this too simply, but it looks obvious-- all those FOSS devs crabbing about whiny users who want support (how awful of them). why not make it official and charge for it? That solves two problems at once: money and whining. Or at least getting paid to deal with whining.

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