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We all know of the operating system wars (like Linux versus Windows) and some of us have heard of the skirmish between databases (such as Oracle versus SQL server) but these are merely cold wars. The real battle is being fought in the ERP (enterprise resource planning) and CRM (customer relationship management) arena — between Oracle and SAP. And with the recent announcement of Oracle making a $5.85-billion acquisition of Siebel, the balance is tilted in favour of the former.
CRM is complex and slow to market as done by Seibel, but their competition relies upon a web based app that is not sold nor installed on the client's machines. At the moment, salesoffice.com has fewer clients paying less, but growing and with a more satisfied clientele. The balance may have been shifted, but perhaps not in Oracle's favor.
Why do I get the felling you're accurate on this one?
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