NASA turns to open source problem-tracking databases
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When the Space Shuttle Endeavour launched last week, the astronauts onboard and the technicians on the ground at mission control will have at their disposal new software that could streamline the process of problem reporting and analysis. The software, called the Problem Reporting Analysis and Corrective Action (PRACA) system, was created by the Human-Computer Interaction Group at NASA's Ames Research Center, and is designed to give a wide cross-section of people in the Space Shuttle ecosystem access to a single database package for tracking problems with the Shuttle and its associated infrastructure.
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