Energized by open source: Ditching closed apps spurred growth, utility says
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Six-year-old BlueStar Energy Services Inc. doesn't have the kind of systems-baggage that saddles many older organizations. Still, the Chicago-based company found itself hindered by the rigidity of its core systems, which constrained its efforts to expand its customer base and offer new services. Those barriers to growth led the company to embark on a bold effort to replace the bulk of its IT infrastructure -- including voice, e-mail and financial systems -- with open-source software. The initiative has been so successful that CEO Guy Morgan attributes much of the company's recent growth to it.
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