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We often get review units of products, then don't review them because we can't get them to work. NewsForge staffers and freelancers vary in technical ability, but I believe the level of IT talent shared by our editorial personnel is at least as high as you'd find in most small or medium-sized businesses, and well above the average home user level. If we can't get a piece of hardware or software to work, chances are that most of its intended customers won't be able to, either. Why do companies persist in shipping products this flawed?
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