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Ten of the biggest Dutch municipalities say 'enough!' to Microsoft

Posted by Scott_Ruecker on · 8 comments
LXer.com; By Hans Kwint, The Netherlands
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LXer Feature: 27-Dec-2006

In February 2003, the program "Open Standards and Open Source Software (OSSOS) for the Dutch government" started, funded by the Dutch government. One of the main tasks was to make the government independent from single software suppliers, among which are Microsoft and SAP. After three years, the effort starts bearing fruit. Ten big municipalities - together 2,7 million inhabitants and including Amsterdam and The Hague - signed a manifest. I'll try to explain what's in the manifest, what that might mean for the future, and for the monopoly of Microsoft in the Dutch government.

In the OSSOS program, big municipalities have discussed what the demands for software tenders should be in the future. It became clear, interoperability and independence from software supplier should be the most important aspects for such tenders.

Therefore, the municipalities Almere, Assen, Eindhoven (home of Royal Philips), Enschede, Groningen, Haarlem, Leeuwarden en Nijmegen published a manifest, in which those demands were summarized. At the same time, more municipalities were invited to join them and sign the manifest too. After some doubts, Amsterdam (the capital) and The Hague (the political capital, like Washington is to the USA) also signed the manifest, and more municipalities, but also other government agencies may still follow them.

Nonetheless, open source software isn't mentioned in the manifest. This is done deliberately. Instead of asking for open source, the manifest explains what the goals of that 'open source' should be; making it harder for suppliers to abuse the term 'open software', and label their closed software 'open'. There are four terms of 'openness' in the manifest:

  1. Supplier independence
  2. Interoperability
  3. Transparency and verifiability and
  4. Digital durability

Lets review those terms:

Term one is meant to make it possible for companies to compete against each other, and should ensure the government acquires the best deal for the best price. With closes source software, this would be impossible. With shared or open software, this would or would not be possible, depending on the license. With free software, this would always be possible.

Term two is rather important for a government: it shouldn't be any difference which software the government or the citizens use - documents should be available for anyone using the software applications they prefer. Citizens shouldn't be forced to use certain software to read the .doc Microsoft-Word documents of the government.

Term three refers to the Law on Protection of Personal data (WBP); which means the government should protect the privacy of their citizens. With closed software, it is impossible to verify the demands of privacy stated in the Dutch law (WBP) are met. It should be possible for the government to audit software.

Term four concerns the future: the government should be able to use their data - preferably even when the software to read that data isn't available anymore. Therefore, well documented open standards have to be used.

This means, companies as Microsoft and SAP still have a chance, and a lot depends on how those municipalities interpret the four terms. As said, Microsofts 'shared source' might meet the demands of term three, because the government can look into the code, but it may not meet the demands of term one. That's because other companies may not be able to maintain 'shared source' code, since that might mean breaking the shared source license. That's just an example, I'm not saying shared source can be used or not, that's up to the municipalities and some lawyers. Nonetheless, it's obvious free software most easily meets the four terms, and is the most convenient to avoid discussions.

Now, I was at the first T-DOSE open source event, held in Eindhoven a few weeks ago, and I heard there is a lot happening behind the scenes in municipalities. But, municipalities often have doubts about the cost feasibility of migrations. Moreover, the Dutch administrative machinery isn't the most flexible agency one could imagine, though it differs per person.

I should add, some Dutch municipalities already tested open source - in varying degrees. Groningen (170.000 inhabitants) switches to OpenOffice, and six other municipalities near Groningen tried open source. Some of them used OpenOffice, some of them Linux, and most of them were happy with the result. The municipality of Haren switched to a LTSP system (still including some proprietary software), a welfare organization in Amsterdam uses open source now, the region of Zeeuws-Vlaanderen uses open source a lot (mainly because the IT-manager is an open-source enthusiast), and also the municipalities of IJsselstein and Goes are using it. The Dutch government even facilitated an exchange-platform for open-source developers.

Nonetheless, the federal government still had a secret meeting in which Microsoft was given the exclusive right to make a tender. Therefore, the conclusion is, open source in the Netherlands goes from the bottom to the top. It might have to do with influence: It is far easier for companies like Microsoft to influence/lobby the 'one' federal government, than it is to influence about 460 different municipalities. Slowly and a bit hesitant, but surely - and rather unstoppable, open source and open standards are making its way in the Dutch government.

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Comments (8)

Thanks for this update from the Netherlands

After reading this article, I have some hope that some Dutch municipalities will start to free themselves from Microsoft's grip. However, it looks as though the federal government will be chained to Microsoft for the foreseeable future. :-(
Here's some of the latest:

Large Dutch cities supporting open source

,----[ Quote ] | Arthur Buijs from the Dutch OpenOffice.org community just pointed me | to this Dutch article. According to the article, a number of large | Dutch cities including Almere, Assen, Eindhoven, Enschede, | Groningen, Haarlem, Leeuwarden and Nijmegen have decided to | support open source. The article says that the cities are | interested in open source because Microsoft software is being | perceived as expensive and the software does not not work well | together with competitive products on other platforms. | | [...] | | Here is the full article: A large number of big cities don't want | to be dependent of Microsoft anymore. Together they have 1.2 million | inhabitants. They demand open source software from their suppliers. | Almost all desktops run Microsoft Windows and also have word | processors and spreadsheets made by the American software giant | installed. It has been some time that counties - and not only in | the Netherlands - try to be less dependent of Microsoft. For some | time there have been very good alternative programs. Some are even | free of charge. In real life, they are rarely used because | ict-companies do not support them. Attempts to force them have run | into problems with European legislation. Eight large Dutch counties | have now taken the first step by publishing a manifest calling on | ict-companies to support open source. In fact Almere, Assen, | Eindhoven, Enschede, Groningen, Haarlem, Leeuwarden and Nijmegen are | giving a message to these suppliers, saying they don't stand a chance | getting major orders if they don't comply. Some of these counties | have already dumped their suppliers for that reason. The software | of Microsoft - and some other leading (database) companies - is not | only expensive. Another problem is that their data is not exchangable | with competitors programs. These software giants also invent new | standards, forcing their clients to buy new software and convert | their data to those new standards. Dutch government promotes the | use of open standards and open source by their Ososs program. A | spokesman of Ososs says the action of these counties is a true | breakthrough for open source software. `----

http://blogs.sun.com/dancer/entry/large_dutch_cities_support...

City of Amsterdam announces experiment with open-source software

,----[ Quote ] | The City of Amsterdam said Friday it will spend euro300,000 | (US$400,00) testing open source software in two administrative | districts in 2007, in a potential blow for the city's current | main supplier, Microsoft Corp. | | Open source software is developed for free by volunteer | programmers, and leased by providers who usually only charge | for service and support. | | City spokeswoman Marjolijn van Goethem said Amsterdam's | housing department and one of its borough offices _ Zeeburg _ | would test a Linux-based operating system on city computers, | and open-source document software, replacing Microsoft Windows | and Office. `----

http://people.broadcastnewsroom.com/articles/viewarticle.jsp...

Lead the way, Holland, and show the world how it's done.
Beirwin: That's OK. I live in the Netherlands, and I'll do my best to keep you informed. I didn't write the article earlier when the 8 municipalities published the manifest, because, unofficially, I heard at least The Hague and possible Amsterdam were to follow. Now, Nijmegen and Leeuwarden for example aren't very famous outside our own country, but on the other hand, The Hague and Amsterdam are. Therefore, I waited a bit.

In the informal circuit, I heard open source and free software are used far more in Dutch business than it appears on the surface; most companies don't speak out about using open source or free software. You really have to ask.

For example, I met a guy who started a one-man migration company, migrating file- and printservers from Windows to Linux. He didn't do _any_ advertising, but still, the number of people 'finding' him without himself not knowing how, was so overwhelming, he needed more people. I also joined a presentation about a migration from MS Exchange to OpenExchange. The company who does this, told, in a lot of cases, it is quite possible. However, in many cases the companies screwed up and made a mess of their infrastructure. In the example given, the business to be migrated from Exchange to OpenExchange did everything with MS Access, which made it very, very difficult to migrate, and some 'data' was lost, and a lot had to be 'manually' migrated. So, under the surface, a lot is happening both at the local level and the business level, but still not at the federal level. However, since we just had elections in the Netherlands and the 'open source supporting parties' won a lot of "parliament-seats", this might change in the near future.

If you still want more info about Open Source in the Netherlands, let me know, and I'll see what I can do for you.

only one company-tender? isn't that iillegal in the EU?

Thanks Hans and Scott, this is really interesting and encouraging!

One thing though makes me wonder. AFAIK we have some laws in the EU stipulating EU-wide tenders for any government acquisition and contract above a given financial limit. Therefore the NL-MS deal should be illegal, the contract revoked and a EU-wide tender should be started. So why doesn't it happen? Do you know more about this? I am no lawyer and in no way firm in regulatory law in the EU. So maybe s.o. else could elaborate on this?

I had this discussion with my dad who occasionally does EU-wide tenders. Apparently it's not illegal if all other participants fail to meet certain criteria. For example, say there's a tender out for application servers. The pre-tender criteria could be "must be able to fit inside existing thin client arcitecture". Now, if the current infrastructure happens to be Citrix Metaframe, only Windows server suppliers will be allowed to tender (there are as-of-yet no Linux Citrix servers). They are not allowed to name names though (i.e. they can't say "must run Windows" or "Must be Citrix compatible").

It's kind of like the fuss from a few years back, about tenders requiring a minimum Mhz/Ghz count for CPU's, while "overlooking" the fact that AMD chips do the same ammount of work in far fewer cycles. Incidentally, this is also why AMD has this weird CPU numbering scheme - the looks. The AMD 3200+ is roughly equivalent (ballpark) with a 3200 Mhz Intel processor, while only running at 2000 Mhz in reality. It goes to the "bigger numbers are better" feeling.
Quoting:the NL-MS deal should be illegal


Wish it was. They didn't keep it secret for nothing, I suppose.

Anyway, let me summarize some Dutch info for you, but translated (sloppy translation) to English. This is an open 'complaint' letter from Bits of Freedom - a Dutch freedom organization like the EFF is for the US - to the Dutch cabinet:

http://www.bof.nl/microsoft/ (Dutch)

Amsterdam, 10 dec 2004 The "Automatiseringsgids" (magazine about 'automating/computerizing ed.) of Dec 3d mentions the (Dutch ed.) government and some municipalities made an exclusive deal for €147 million and a term of five years with Microsoft. This tender wasn't open to anyone but Microsoft.

...Such a deal violates the (Dutch ed.) "cabinet's" policy, to strive for open standards, open source and supplier independence. Moreover, Microsoft is convicted by the European Commission for "faulty" interoperability of its server products...

...To prevent a "supplier" lock-in, the government has to find new ways to save money (By means of open source / open standards ed.)...


The deal was a 'all-in' deal, which included the OSes, applications (MS office) and server software.

Several large organizations, like Apache, Unix Users Group Netherlands, Red Hat Benelux (BElgium, NEtherlands, LUXemburg ed.), "Dutch Consumer Union", KDE-NL, Novell etc. signed this letter.

Following this, Linspire claimed it could do the same job, which was about 260.000 workplaces, for only €2 million, thereby saving over 140 million.

Here I found what you were talking about (probably:) http://tweakers.net/nieuws/35326 (Dutch again) 4 Dutch MEP's asked questions about the agreement, and specifically asked how this agreement obeys European requirements for an open tender... ...Also, those 4 MEP's want to know how this is consistent with the Dutch OSSOS programme (Open Source Software / Open Standards programme, mandated by the ministry of home affairs / economic affairs) and the motion 'Vendrik (a MEP who proposed the Dutch government should only use open standards by 2006 red.)'

After that, I heard nothing about it anymore. I should read the transcripts of the parliament meetings which should contain the answers of the cabinet to those questions to find out more about it.

BTW we also had (what is here known as) the 'build/construct fraud' here in the Netherlands, where all Dutch building/constructing firms made secret price arrangements. Because that made a lot of big infrastructure projects mandated by the federal government way to expensive, and the taxpayers pasted for this fraud, they had a serious 'governmental investigation'. A part of the conclusions were, any tender by the government should be European wide, and the government didn't wanted to be ripped of again. Surprisingly, this investigation was _before_ the exclusive, 'secret' Microsoft-only tender.
Thanx sander and hkwint for your responses. Looks like the Netherlands has the same problems as we (the germans) have. Talking a lot about open source, open formats, open standards and the like. But few actions if any.

But the tide is changing and more and more governments, municipalities and the like are taking the lead. Nice to hear about Amsterdam (_the_ symbol of the Netherlands for us Germans) and Enschede (the nearest Dutch town to my home town; I very nearly would have started working there - even though I do not speak any Dutch as of yet) and the other towns as well. Good luck!
Change is slow but sure to come. What would be a huge boon for Linux takeup in Dutch government would be the possibility to serve Linux applications to Citrix clients. Pretty much every branch of Dutch government that I have IT knowledge of are big Citrix fans (with Linux thin clients, mind you). Either that, or they run some aging Win95/98/2K network on older PC's.

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