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Understanding the Value of Software
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Comments (5)
yeah, and we all know how GOOD the paid support of most commercial vendors is!
quote:: we all know how GOOD the paid support of most commercial vendors is! ::quote
In my experience, or at least a small development shop I was involved with around 2000/2001. With Microsoft, it's your credit card details first, then being informed that Microsoft know about the problem, but have no fix available at this time, then being informed that they would be charged $1000.
They found their own solution to the problem, which they offered to sell back to Microsoft for a fee. Microsoft declined.
In my experience, or at least a small development shop I was involved with around 2000/2001. With Microsoft, it's your credit card details first, then being informed that Microsoft know about the problem, but have no fix available at this time, then being informed that they would be charged $1000.
They found their own solution to the problem, which they offered to sell back to Microsoft for a fee. Microsoft declined.
What, did you miss the headline? They spotted the knowledgeable Microsoft support guy walking Big Foot last week. Unfortunately I don't have a link. I think his name is Gunther something or other.
Yeah. Summary:
How did it work? Fine. Did you have any problems? No. Would you recommend it? Well, something MIGHT go wrong, and then where would you be?
Hint: The same place you are now, relying on the Internet and local experts for help. Sigh, it gets really old after a while.
How did it work? Fine. Did you have any problems? No. Would you recommend it? Well, something MIGHT go wrong, and then where would you be?
Hint: The same place you are now, relying on the Internet and local experts for help. Sigh, it gets really old after a while.
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