PSA Software
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| Author | Content |
|---|---|
| rijelkentaurus Jul 12, 2008 5:00 AM EDT |
Partly out of curiosity, partly out of necessity...I need a nice little FOSS PSA program (Professional Services Automation). It doesn't necessarily have to bill itself as that, it just has to fit the bill. I'd like to keep track of clients, client equipment and technical information, projects and service tickets, and time. A nice set of canned reports would be great but hardly necessary at this point. If it has accounting built in even better. I don't mind doing a little customization of a program (I am looking into adding custom modules in SugarCRM, for instance). What are you folks using to keep track of these things? I prefer a web application for convenience, but I am open to other possibilities. |
| Sander_Marechal Jul 12, 2008 5:35 AM EDT |
I'd recommend SugarCRM with the TimeSheet module, or perhaps something like Compiere.org. |
| rijelkentaurus Jul 12, 2008 5:38 AM EDT |
Thanks, Sander. I like Sugar a lot anyway, leaning towards it already. I'll check out Compiere, and also I read about Adempiere, which is a split. |
| pat Jul 12, 2008 11:44 AM EDT |
SugarCRM and Compiere are probably vast over kill. Checkout Simple Group Ware http://www.simple-groupware.de/cms/ It has what you need and is fairly easy to extend. |
| rijelkentaurus Jul 12, 2008 12:17 PM EDT |
Thanks, pat. |
| Bob_Robertson Jul 13, 2008 4:54 AM EDT |
When I saw the title, I thought "Public Service Announcement" software. |
| rijelkentaurus Jul 13, 2008 6:13 AM EDT |
Yeah, half the Google searches bring up that, the other half Professional Services Automation. :-) The company I work for uses ConnectWise, which functions well (but it's MS SQL and .NOT, and $$$). Is there anything comparable out there to that? http://www.connectwise.com/Default.aspx?flash=True |
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