Editorial: The Linux Support Call HOWNOTTO

Posted by Scott_Ruecker on Oct 31, 2008 11:22 PM EDT
LinuxPlanet; By Michael Hall 		Mail this story
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LinuxPlanet Classics: "No," the technician explained, "Linux is probably causing this problem and it needs to come off the machine." Michael Hall's classic battle with Dell tech support was first published in July 2001. Has anything really changed?

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