One help desk API to unite them all

Posted by tuxchick on Jul 3, 2011 5:59 AM EDT
The Register
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Down with the Software Tower of Babel Open...and Shut Businesses everywhere have embraced open source as a way to increase innovation and drive down software acquisition costs. Unfortunately, open source doesn't solve an even bigger problem companies have: making their software/systems talk to each other. Whether you're Chevron or Sam's Truck Stop, at some point you're going to want two disparate systems to talk to each other.…

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