Open source SplendidCRM a sweet alternative for ".Net-centric" SAAS provider
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A "Microsoft-centric" call center solution provider called Promero worked mostly with proprietary applications, offering them as hosted software-as-a-service products. When it decided to create a custom replacement by cobbling together an existing CRM package and its own lead-generating application, CTO Roman Schepis quickly discovered that the only way to go was to use an open source CRM application.
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